FAQs
FAQs
Personal Insurance
Comprehensive car insurance covers your vehicle against accidents, theft, fire, vandalism, and natural disasters, along with personal accident benefits and glass protection.
Yes, roadside emergency support can be included or added to your policy. It covers towing, flat tires, battery issues, and more, ensuring help is always nearby.
Absolutely. If you have a valid No-Claims Certificate, you can transfer your discount to Qatar General and enjoy lower premiums on your new policy.
To renew your policy, you’ll need a valid Qatar ID, car registration (Istimara), and vehicle photos. It’s quick and easy via our digital platform.
You can file a claim online or visit our branch. Submit your Qatar ID, license copy, vehicle documents, accident photos, police report, and we’ll process your claim with flexible settlement options.
Make sure you and everyone else in the car is safe and move to a secure area if you can. Inform the traffic police about the accident and abide by their instructions. Capture photo of the damage, exchange information and notify us immediately.
Yes, a police report is mandatory to raise a motor claim.
You can submit the claim using our mobile app, online portal, email or by visiting our office in person.
The car repair will be undertaken by a QGIRCO approved garage or a vehicle workshop. Once the claim registration is confirmed, you will be guided to an authorized facility.
Yes, you can track by using the claim reference, customer service assistance via phone, SMS, email or by visiting in person.
Qatar residents traveling abroad and visitors coming to Qatar can buy travel insurance.
They differ in benefit limits, sub-limits, and excess.
Yes, it is covered, subject to policy terms and conditions.
No, unless specifically mentioned in your policy schedule.
You will be covered up to the limits; make sure to keep airline reports and receipts.
It provides financial protection in case of accidental death or injury. It covers medical bills, loss of income, and disability compensation — easing your recovery journey.
Yes, it covers medical expenses, hospitalization, and prescribed medicines resulting from an accident. This ensures complete protection during recovery after an accidental injury.
You can nominate your spouse, children, parents, or any legal heir. The beneficiary will receive compensation in case of accidental death
Yes. All residents — including expatriates with valid QIDs — are eligible to buy personal accident insurance.
You need a valid Qatar ID and beneficiary information. The process is simple and fully digitized through our online insurance platform.
Yes. According to government regulations, all visitors must have valid health insurance for the full duration of their stay in Qatar. It's a required step for entry.
Coverage starts from the chosen start date as soon as the policy is successfully issued and paid for; no waiting period applies.
You only need basic personal information like passport details. No health checks or medical documents are necessary to apply.
Yes, COVID-19 testing, treatment, and quarantine-related expenses are included as per the terms and limits of your chosen policy.
Absolutely. You can buy insurance for a family member or another person, provided you submit accurate personal and travel details.
Once payment is complete, the policy document is instantly emailed to your registered address, ready to download or print.
All house owners and tenants living in Qatar can apply for home insurance. Whether you own your home or rent it, our policies are designed to protect your living space and belongings.
Yes, our plans are fully customizable to suit both owned and rented properties. You can choose to insure the building, the contents, or both.
Absolutely. Our policies allow you to protect personal belongings like furniture, appliances, and valuables, even if the building isn't yours.
No, accidental damage isn’t included by default. However, you can add it to your policy as an optional cover for extra peace of mind.
Yes, high-value items such as laptops, watches, and jewelry must be declared with a valuation. This ensures they're properly covered in case of loss or damage.
Housemaids, drivers, and similar staff who are directly employed by you are eligible for this protection. It’s designed specifically for household workers under your sponsorship.
This insurance focuses on accidental injury, disability, and repatriation benefits. For everyday medical expenses, a separate health insurance policy is advised.
Yes. The policy provides 24/7 protection, whether your employee is on duty, off duty, or resting at home.
In the event of permanent disability, total or partial, a lump sum benefit is paid out according to the nature and severity of the injury.
Yes, you can easily renew the policy before it expires to ensure continued coverage for your domestic worker.
Our medical plans are designed for coverage within Qatar. For international protection, please get in touch to learn about our travel or extended coverage options.
You can still get treated. Pay upfront, then submit your documents for reimbursement, and we’ll take it from there.
When visiting a partnered provider, show your QGIRCO health card. The provider will bills us directly.
Yes! You can include your spouse and children for full family protection under a single policy.
A quick call to our support center or via our online medical insurance platform.
Anyone who owns a registered personal or commercial yacht in Qatar is eligible. Our policies cater to both individual and business-owned vessels.
Our coverage is for yachts used for personal leisure or recreational purposes only, as long as they are not used for commercial gain.
For yachts used commercially (e.g., charter boats, tour vessels), the policy shifts from pleasure craft to commercial hull insurance. We offer customized insurance solutions for commercial use, as the requirement needs commercial license, crew details, navigation limits, and more. Contact our team to explore the best options for you.
Yes, physical damage caused by striking underwater objects (e.g., rocks, debris) is generally covered under standard hull insurance, subject to policy terms and exclusions
We offer both local and international coverage options. Just let us know your intended sailing areas, and we’ll tailor the policy accordingly, subject to approved trading limits / navigation area
Corporate Insurance
Our plans start from as few as 5 employees, with scalable options that can grow as your team expands.
Yes, spouses, children, and other eligible dependents can be included in your group policy, providing coverage for your family as well. This ensures that your employees can protect their loved ones under the same plan.
These are optional benefits that can be added to your base policy to enhance coverage and meet the specific needs of your employees. Offering dental and optical benefits helps improve the overall well-being and satisfaction of your team.
Yes, maternity coverage can be included as part of your group policy, offering benefits like prenatal, delivery, and postnatal care for female employees. This ensures your employees receive the necessary support during pregnancy and childbirth.
Yes, we offer global coverage options, ideal for teams with international mobility or employees who travel frequently for business. Whether your employees are overseas temporarily or permanently, we ensure they are covered wherever they go.
We cover a wide range of goods, including general merchandise, electronics, project cargo, and perishables. Restrictions apply to hazardous materials and certain types of cargo.
Yes. Frequent shippers can opt for a Marine Open Cover policy, which provides continuous protection for all shipments within an agreed period and scope. Each shipment is declared under the open cover terms, but you don’t need to arrange a separate policy every time.
Yes. Coverage for war, strikes, riots, civil commotion (SRCC), and piracy is available as optional extensions under both Marine Cargo and Hull policies. These are typically excluded under standard clauses, but can be added based on your trade routes.
If you operate a shipyard or provide vessel maintenance, this coverage is essential for protecting against damage to third-party vessels in your care.
Not at all. Any business that stores customer data, uses email, or has a website is at risk of cyber threats. This includes retail, healthcare, finance, and virtually any industry that operates online or handles sensitive information.
D&O protects individuals in leadership roles from personal liability, while Professional Indemnity covers your business against claims from clients due to advice, services, or professional mistakes. Both offer crucial protection but for different aspects of business operations
Yes, we offer single-event policies for short-term or one-off risks, providing coverage for everything from event cancellations to property damage or liability claims. This ensures you’re protected for the duration of the event.
Absolutely. Our specialty lines, such as cyber, D&O, or event insurance, can be bundled into your existing commercial coverage for a comprehensive protection plan, offering full-spectrum security for your business.
Yes, we provide international coverage for fine art and collectibles, including during transit or exhibition. Whether the artwork is traveling for an exhibition or being shipped internationally, we ensure it’s protected wherever it goes.
Yes, our plans can be customized to cover dual-use vehicles, whether used for both commercial and private purposes. Approval is required based on the specific usage details.
Yes, third-party liability is mandatory and included in all of our policies, ensuring you're covered for damage or injury caused to others in the event of an accident.
Absolutely. Our digital dashboard allows you to track policies, claims, and renewals for your entire fleet in real time, giving you full control anytime, anywhere.
Yes, with our flexible digital platform, you can easily add or remove vehicles from your policy on the go, ensuring your fleet coverage always matches your business needs. In case of removal of vehicles from the plan, we need supporting documents to complete the process
We cover a wide range of projects, from residential and commercial buildings to energy plants, substations, and factory installations. Our coverage is tailored to meet the specific needs of construction and engineering projects of all sizes.
Yes, both Contractors’ All Risks (CAR) and Erection All Risks (EAR) policies include third-party liability coverage for injuries or property damage caused during the execution of your project. This ensures protection against unforeseen incidents.
Yes, our Contractors Plant & Machinery (CPM) insurance covers both owned and leased equipment used at project sites, offering comprehensive protection for all machinery, whether rented or owned.
Absolutely. We provide both project-specific coverage and annual engineering insurance policies, allowing flexibility to match your operational needs and the duration of your projects.
While not legally required for all industries, it is highly recommended for any business with public interaction to safeguard against unexpected third-party claims.
Yes, our Fidelity Guarantee Insurance specifically covers losses resulting from employee dishonesty, including theft, fraud, or other fraudulent activities within your organization.
Workmen’s Compensation is legally mandated and provides statutory benefits. Employer’s Liability offers protection against additional legal claims that may go beyond those statutory limits.
Yes, coverage levels can be tailored based on employee roles, such as executives, field staff, or specific departments, ensuring that your policy fits the needs of your workforce.
Absolutely. From policy issuance to claims, everything is managed through our secure digital platform, allowing you to access and manage your insurance easily and efficiently.
We cover a wide range of commercial properties, including offices, warehouses, factories, retail outlets, and more. Whether you own a small shop or manage a large industrial complex, our plans are tailored to meet your specific operational needs.
Yes. Our policies offer the flexibility to insure both the physical structure and its contents—such as machinery, equipment, stock, and furniture. You may choose full coverage or insure contents only as needed.
Yes, natural disasters such as storms, floods, and earthquakes are covered under our Fire & Allied Perils and All Risks policy. This ensures that your property is protected from a wide range of unforeseen environmental events that could cause damage.
Absolutely. Whether you're a property owner or a tenant, we provide customized coverage. Tenants typically insure their equipment, stock, and furnishings, while owners can cover the building and structural improvements.
Some typical exclusions from Property All Risks coverage include wear and tear, pre-existing defects, war, nuclear risks, and intentional damage. These exclusions, along with other detailed limitations, will be clearly outlined in your policy schedule for full transparency.
We provide tailored coverage for upstream (exploration & drilling), midstream (transportation & storage), and downstream (refining & distribution), including renewable energy.
Yes, we offer protection for offshore production platforms, drilling rigs, subsea pipelines and cables, and floating platforms, including war and terrorism extensions.
Absolutely. We cover both onshore and offshore energy construction projects, including delays in start-up and third-party liability.
Yes. Our policies can be customized to cover wind, solar, and other renewable energy infrastructure.
Our energy policies can include general liability coverage for seepage, pollution, and cleanup costs, especially relevant for oil and gas operations.